Returns and Exchanges
We want you to be 100% satisfied with your purchase, and we stand by the quality of our products. Should you for any reason be unhappy with your purchase, upon product return we will issue a refund to your credit card or exchange an unsatisfactory product for an alternative item.
All we ask is that you follow a few reasonable guidelines:
- Products must have been purchased directly from Perricone MD (our website or 800 numbers). We cannot accept returns of products purchased from other retail outlets.
- Products must be returned within 30 days of order date.
- Please include a copy of your receipt (or a note with your order #, name, email address, phone number) and your reason for returning the product(s).
- We cannot accept returns on overly used products.
- Original shipping and handling charges are non-refundable (if applicable).
- Products specified as non-returnable or not for resale cannot be returned.
Should you decide to return a product for a refund or exchange call our Customer Care team toll free 888-823-7837 for a return label or email firstname.lastname@example.org*.
Our product return/exchange location is:
Our returns address is:
Perricone MD Returns
300 Nixon Lane
Edison, New Jersey, 08837
*Unfortunately at this time we are unable to mail return labels to international addresses. International customers are responsible for return shipping costs.