Returns and Exchanges
We want you to be 100% satisfied with your purchase, and we stand by the quality of our products. Should you for any reason be unhappy with your purchase, upon product return we will issue a refund to your credit card or exchange an unsatisfactory product for an alternative item.
All we ask is that you follow a few reasonable guidelines:
- Products must have been purchased directly from Perricone MD (our website or 800 numbers). We cannot accept returns of products purchased from other retail outlets. Please return those to the store where purchased.
- Products must be returned within 30 days of order date.
- Please include a copy of your receipt (or a note with your order #, name, email address, phone number) and your reason for returning the product(s).
- We cannot accept returns on overly used products.
- Original shipping and handling charges are non-refundable (if applicable).
- Products specified as non-returnable or not for resale cannot be returned.
Should you decide to return a product for a refund or exchange call our Customer Care team toll free 888-823-7837 for a return label or email firstname.lastname@example.org*.
Our product return/exchange location is:
Our returns address is:
Perricone MD Returns
300 Nixon Lane
Edison, New Jersey, 08837
*Unfortunately at this time we are unable to mail return labels to international addresses. International customers are responsible for return shipping costs.