Frequently Asked Questions

Is it safe to use my credit card?

Yes. We understand how important security is to our customers. When you place your order online, the most advanced consumer online security technique to date is used to protect you and your credit card information. You can be assured that your order will be placed safely and securely.

What if I am still not comfortable placing my order online?

There is a Perricone expert standing by 24 hours a day to help you. You can reach one at 888.823.7837. They will be happy to complete your order over the phone for you.

How will I know that my order went through?

When your order has been successfully submitted, you will immediately see a "Thank You" page that provides you with your order confirmation number. You will also receive a confirmation email shortly after you place your order. This will contain all the details about this order. You will also receive another email from us once your order has shipped.

If you do not receive an email confirming your order within 24 hours of submission, please contact us at
info@nvperriconemd.com.

How do I check on an order I have placed?

In the MY ACCOUNT section of our website, you can pull up your order using either the Order # or your email address and billing zip. This is the easiest and fastest way to get the most current information regarding your orders. You can also call a Perricone expert at 888.823.7837 for assistance.

How will I know my order has shipped?

When your order has been shipped you will receive an email confirming the details of the shipment. This email will contain tracking information so you can track your package online at http://www.ups.com/tracking/tracking.html if through UPS or by other means if another shipper was used.

Do you accept international orders?

Yes. Currently, PerriconeMD.com ships to most places UPS and US Mail delivers. To place an order for international delivery, add products to cart as you normally would and select an international shipping option.

Does anyone else see the information that I provide to PerriconeMD.com?

We respect your privacy. We do not sell, rent or license any of our customers' personal information. The information you provide will not be given to any third party. For more information, please see our privacy policy
(http://www.perriconemd.com/category/customer+service/privacy+and+security.do)

Does PerriconeMD.com give away samples?

With each purchase you will receive a free sample in your order. This is a service we provide to all our customers. We do not however typically mail out free samples, but if you would like help deciding which of our products are best suited to your needs please call a trained Perricone expert at 888.823.7837 and they will be happy to assist you.

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